Part of the hotel with a natural wooden facade in summer, surrounded by green trees, meadows, and mountains in the background.

FAQs

Regarding all the questions concering the nature resort...

Welcome to Naturresort Puradies! Here you will find answers to frequently asked questions about our unique retreat. Learn more about our accommodations, activities, culinary offerings, and much more. Discover the beauty of nature and treat yourself to an unforgettable getaway amidst the stunning mountain landscape.

The Puradies is a 4-star superior nature resort in Leogang in the Salzburg Alps. It combines luxury with sustainable connection to nature and offers hotel rooms, private chalets, the Heaven Spa, as well as direct access to skiing, hiking, and biking.

The Puradies is located in a completely secluded spot on a car-free sun plateau in Leogang – ideal for families and those seeking peace and quiet. No through traffic, an unobstructed mountain panorama, and pure nature right at the doorstep. Additionally, it features its own organic farm, sustainable architecture, the Heaven Spa with an infinity pool, as well as ski-in/ski-out and hiking trails directly from the resort.

The Puradies is suitable for couples, families, and solo travelers who want to combine nature, active holidays, and relaxation. Whether hikers, bikers, skiers, or wellness tourists – its location in the Salzburg Alps offers ideal conditions for every type of guest.

The Puradies is located in complete seclusion on a sunny plateau in Leogang – peaceful and unobstructed, yet easily accessible. Despite its isolation, the mountain lifts, bike park, and town center are just a few minutes away.

The Puradies is the only hotel in Leogang located on a car-free sun plateau in complete seclusion – without through traffic, with direct access to hiking trails and ski slopes. Additionally, it features its own organic farm, Michelin-starred cuisine at ESS:ENZ, and private spa chalets – a combination that no other hotel in Leogang offers.

Yes, sustainability is a key part of the Puradies concept. The resort focuses on its own organic farm, regional and seasonal cuisine, natural building materials, and active guest involvement in environmental protection. Details on certifications can be obtained upon request at info@puradies.com.

Leogang is about 75 km away from Salzburg – approximately a 1-hour drive by car via the A10 (Tauern Autobahn). By train, Leogang can be reached from Salzburg in about 1.5 hours.

From Munich to Leogang, it's about 155 km – approximately a 1.5 to 2-hour drive. The journey goes via the A8 towards Salzburg, then continues on the B311 to Leogang.

The nearest international airport is Salzburg (SZG), about 75 km away. Alternatively, Munich Airport (MUC) is about 150 km away. From Salzburg Airport, you can easily reach Leogang by train or rental car in about an hour.

Leogang is located on the Wörgl–Salzburg railway line, making it directly accessible by train. From Leogang station (about 5 minutes by car, 20 minutes on foot), we are happy to pick you up – please share your arrival time in advance at info@puradies.com.

Leogang is accessible via the A10 (Bischofshofen exit), via Lofer (B178/B311), or from Tyrol via the A12. Please note the motorway vignette requirement and the obligation to use winter tires (Nov. 1 – April 15). Parking spaces are available directly at Puradies free of charge.

Yes – electric car charging stations are available both in the underground garage for chalet guests and in the outdoor area for hotel guests. You can conveniently charge your electric vehicle during your stay.

Check-in is guaranteed from 3:00 PM – for both hotel and chalet guests. If you arrive earlier, you will receive a wellness bag at the reception so you can enjoy the waiting time at the Heaven Spa.

Yes – if you wish to arrive in the morning, you can book the Leogang organic breakfast buffet. Please register in advance at info@puradies.com.

Check-out is by 10:00 AM. A late check-out until 6:00 PM is available for an additional charge of €80, subject to availability. Please inquire in advance at info@puradies.com. After check-out, you can still use the Heaven Spa, including the shower and changing areas.

Yes – even after check-out, the Heaven Spa and all hotel facilities remain available to you. A shower and changing area ensures you can start your departure feeling refreshed. You can fully enjoy your last day until the very end.

Hotel rooms offer elevated comfort with a service-oriented experience – ideal for couples and solo travelers. Chalets provide more privacy with their own garden or terrace, private sauna, and fully equipped kitchen. Both categories are designed with natural materials, reflecting the character of the nature resort.

Yes – all chalets at Puradies are equipped with a private sauna and a fully equipped kitchen. This offers maximum flexibility and privacy during your stay.

Many rooms and chalets at Puradies offer direct views of the Leoganger Steinberge or the surrounding mountain landscape. The exact view depends on the accommodation category – feel free to inquire when booking.

Yes – from the Deluxe Suite for up to 3 people to the Family Loft for up to 6 people, as well as chalets for up to 6 guests, Puradies is ideal for families and small groups. All rooms are available upon request.

Free Wi-Fi is available in all rooms, chalets, and public areas. Baby cots and extra beds are provided upon request – please inform in advance before arrival.

Hotel guests enjoy the Leogang organic breakfast buffet with fresh regional products, baked goods, cheese, cold cuts, fruit, and hot dishes. Chalet guests receive a custom-made breakfast box delivered directly to their chalet.

In winter, half-board is included: organic breakfast, afternoon snack, and a 3–5-course dinner menu. In summer, the Smart All Inclusive package is available – including a light lunch, snack, and dinner menu. Chalet guests can also order directly to their chalet via butler service.

The ESS:ENZ is open from Wednesday to Saturday starting at 6:00 PM and offers nature cuisine at Michelin-star level with 100% front cooking. Reservations can be made at the reception or via info@puradies.com. The restaurant is not included in the stay.

Vegetarian dishes are always available on the menu. For vegan diets or food intolerances, please inform us in advance at info@puradies.com – the menu will be adjusted accordingly.

Yes – external guests can enjoy the organic breakfast buffet for €27 per person. Reservation is required via info@puradies.com or +43 6583 8275.

Yes – the Bar Freiraum is open from 12:00 PM and delights with Alps-inspired drinks, homemade lemonades, and the in-house Mattari Gin. The nature-inspired design creates a unique atmosphere, often accompanied by live music. Your dog is also warmly welcome in the bar.

Yes – Puradies is a wellness hotel in Leogang with the 1,500 m² Heaven Spa. It includes an indoor and outdoor infinity pool, an adults-only sauna area with 4 saunas, a natural swimming pond, relaxation rooms, a yoga studio, and a fitness center.

Ja – der Heaven Spa steht auch Tagesgästen offen. Verfügbare Day-Spa-Pakete ab € 69 pro Person (Heaven Spa Only mit Nachmittagsjause) bis € 139 (inkl. 3-Gänge-Dinner). Buchung vorab erforderlich unter +43 6583 8275.

Pool areas: 07:00 AM – 08:00 PM. Adults-Only Sauna House: 11:00 AM – 09:00 PM (Summer 02:00 PM – 09:00 PM). Yoga Studio & Fitness Center: 06:00 AM – 10:00 PM.

The spa is generally accessible to all guests. The adults-only sauna house is accessible from the age of 16 and features four saunas (Finnish sauna 80°C, pine steam sauna 45–60°C, herbal sauna 55–65°C, cave sauna 55–65°C). The pool and fitness studio are open to all age groups.

Treatments can be booked through the digital guest folder or by phone at +43 6583 8275. Early booking – ideally before arrival – is recommended to secure preferred appointment times.

Dogs are not allowed in: Heaven Spa, garden area with sunbathing lawn and natural swimming pond, stables and pastures of the farm, hotel restaurant, and ESS:ENZ. However, dogs are warmly welcome in the Freiraum bar and on the terrace.

Yes – hiking trails for all difficulty levels start directly from the resort. The Leoganger Steinberge offers over 400 km of marked paths. Hotel guide Sabrina also offers guided tours, yoga, and meditation.

Leogang has two main mountain lifts: the Steinbergbahn and the Asitzbahn – both are just 3 minutes by car or about 15 minutes on foot from Puradies. Puradies is located exactly between both lifts, making it ideal for summer and winter activities.

Yes – the hotel offers rental e-mountain bikes, e-gravel bikes, and helmets for adults. Unfortunately, children's bikes are not available.

The Epic Bikepark Leogang is just 5 minutes by bike, 3 minutes by car, or about 15 minutes on foot from Puradies. Tickets can be purchased directly at the bike park – with the Saalfelden Leogang Card, you get a 15% discount.

Yes - Puradies offers a bike wash station as well as a repair corner for minor repairs.

Several hiking and trail routes start directly from the sun plateau of Puradies – no transfer needed. Easy panoramic paths to the Leoganger Steinberge, challenging mountain tours, and family-friendly nature walks are all easily accessible. Hotel guide Sabrina accompanies guests on guided tours and shows the most beautiful spots in the region.

Yes - Puradies offers true bike-in/bike-out: mountain bike trails and forest roads start directly from the resort, without the need for driving or transfers. The Epic Bikepark Leogang is reachable in 5 minutes by bike. With the hotel's own e-MTB rental, bike wash station, and repair corner, Puradies is the perfect base for bikers in Leogang.

The sun plateau where Puradies is located is car-free – no through traffic, no road noise, just nature. This is especially beneficial for families with children and those seeking peace and quiet: children can move freely around the expansive grounds. You can safely park your car in the garage or on the hotel parking lot.

Leogang is part of the Skicircus Saalbach Hinterglemm Leogang Fieberbrunn – one of the largest ski resorts in Austria, with over 270 kilometers of slopes and modern lift systems.

Yes – Puradies has its own private slope that leads directly to the Steinbergbahn. In the morning, you can ski from the resort to the lift, and in the afternoon, you can ski right back to the doorstep. True ski-in/ski-out in Leogang.

A shuttle service to the mountain lifts can be organized at the reception. For those driving themselves, the Steinbergbahn and Asitzbahn are just 3 minutes away, with plenty of parking available on-site.

Adults can rent Fischer skis and poles directly at Puradies. Rental boots and children's equipment are available at the nearby Sport Mitterer. The hotel’s own ski room with boot dryers is available to all guests.

Yes – ski passes for the Skicircus Saalbach Hinterglemm Leogang Fieberbrunn are available at the reception in winter, at the same price as at the mountain lift ticket office.

Yes – Puradies is a family-friendly nature resort in Leogang. It offers a children's pool, childcare 5 times a week, an indoor playroom with a climbing wall, and an outdoor adventure playground. Outdoor activities like hiking and biking are perfect for families.

The pool and fitness center are accessible to all age groups (children under supervision). The adults-only sauna house is from 16 years old. A separate children’s pool complements the offer for the youngest guests.

Yes - Puradies offers a childcare program five times a week with a variety of activities. This allows parents to fully enjoy the wellness facilities or the surrounding nature.

Yes - indoors there is a playroom with a climbing wall as well as a craft and coloring corner. Outdoors, an adventure playground invites children to explore and let off steam. The car-free area of the Sonnenplateau also offers plenty of open space for children.

Please inquire directly at +43 6583 8275 or info@puradies.com - the minimum stay may vary depending on the season. Early booking ensures the best rates and preferred room categories.

Winter: 01.12.2026 - 03.04.2027
(according to the Austrian hotel and contract conditions)

Upon booking confirmation, a deposit of 30% is requested.

Up to 3 months before arrival – free cancellation possible!
Up to 1 month before arrival – 40% cancellation fee
Up to 1 week before arrival – 90% cancellation fee
In the week of arrival – 100% cancellation fee

The cancellation fees are calculated from the total price.


Summer: 30.04.2026 - 07.11.2026

Upon booking confirmation, a deposit of 30% is requested.

Up to 14 days before arrival – free cancellation possible!
From 14 days before arrival = 80%
In the week of arrival – 100% cancellation fee

The cancellation fees are calculated from the total price.

Yes - when booking, you can choose between Hotel Cancellation Plus (€71) and Hotel Cancellation Premium (€90) from Europäische Reiseversicherung. Details are available during the booking process or at info@puradies.com.

Early bookers benefit from better availability and conditions. Current last-minute offers can be found at www.puradies.com under Offers. You can also get information by phone at +43 6583 8275.

A rebooking – for example, to a different room category or stay configuration - is generally possible, provided availability exists. The price may change accordingly. Changing the travel dates is also possible, but depends on current booking availability and the proximity to the original date. Please contact us at info@puradies.com.

Smoking is not allowed in rooms, chalets, the entire Heaven Spa, the sunbathing lawn, and all indoor areas. Smokers are welcome in the Bowlers-Hat-Bar and in a designated area on the terrace.

Yes - Puradies is an ideal destination for couples and honeymoons. Private spa chalets with their own sauna, a romantic dinner at ESS:ENZ, the infinity pool with mountain views, and the quiet, secluded location in Leogang create an unforgettable experience for two.

For detailed information on accessibility, please contact our team directly at info@puradies.com or +43 6583 8275 - we will advise you individually on the available options.